[Resolved] Bata India — Defective shoe

pulkitgoyal007

Address:

122002

Hi,
I havd purchased a shoe of Hush Puppies but it torn out in 4 months when raised with Bata they are not responding to my complaint, as per them the policy is for 90 days.

They once sent me a confirmation as a defective product but since then there has been no reply from them.

Also they dont have any customer care number or escalation matrix to resolve the issue

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May 28, 2017

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2017

Bata India Customer Care's response Hi Pulkit, Request you to share contact details via in-customer.[protected]@bata.com or via our toll free number:[protected] so that our service representative can contact you and resolve this matter at the earliest.