[Resolved]  Bata India — exchange product

Address:Faridkot, Punjab, 151203
Website:bata.in

I placed an order (A gift for my husband) on 11 may of hush puppies shoes (Rs 2799) size 8. Order id 12194511. My husband received the delivery on 14 may. The shoes are loose in his foots. I called the customer care service they gave me a complaint number 1136075. The package in which the shoe box wrapped was destroyed. Shoe are in original condition with shoe box. I want an exchange with size 7.
Was this information helpful?
No (0)
Yes (0)
Jun 19, 2018
Complaint marked as Resolved 
Bata India customer support has been notified about the posted complaint.
Verified Support
May 15, 2018
Bata India Customer Care's response
Hi Mehta, We apologize for the inconvenience. Request you to share your contact details via in-customer.[protected]@bata.com so we can help you.
May 16, 2018
Updated by mehtab24
I already mailed yesterday . But no reply till now
Complaint comments 

Comments

I am still waiting for company's reply..how long it will take..I ordered these shoes of massive 2799 to wear on a party on 25 of May... worst customer service. What should I do...

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bata India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    51%
    Complaints
    2305
    Pending
    0
    Resolved
    1158
    Bata India Phone
    +91 44 6636 9486
    Bata India Address
    No 370 SAI Towers, Arcot Road, Kodambakkam, Chennai, Tamil Nadu, India - 600024
    View all Bata India contact information