[Resolved]  Bata India — faulty product bata

Address:Hoshiarpur, Punjab, 146022

I had lodged my complaint on 12th august (Reference number is 1246296, 1276550) for faulty product received but no response received from bata till 30th aug, upon following up on 30th august bata team confirmed for pick up within 48 hours but nothing was done.. Today is 20th september & no one from bata has initiated to sort my problem.. Atleast some one should have communicated.in process of following up with bata i had wasted lot of money, they keep me on hold for so long, the calls expense to me is more then the cost of the faulty shoe.
Till date they have not done any thing except false promises and assurance to pick up and refund.

Sandeep rattan
[protected]
Was this information helpful?
No (0)
Yes (0)
Oct 26, 2018
Complaint marked as Resolved 
Bata India customer support has been notified about the posted complaint.
Verified Support
Sep 25, 2018
Bata India Customer Care's response
Hi Sandeep, We apologize for the inconvenience. We have forwarded the same to our concern department. Our team will get in touch with you soon.
Complaint comments 

Comments

I have purchase hush puppies formal shoes from bata store on 12 sep 2018. Aftr two days soul of shoes being opened frm back side so I reques you kindly help me and change my shoes because i m you permanent customers

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bata India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    51%
    Complaints
    2305
    Pending
    0
    Resolved
    1158
    Bata India Phone
    +91 44 6636 9486
    Bata India Address
    No 370 SAI Towers, Arcot Road, Kodambakkam, Chennai, Tamil Nadu, India - 600024
    View all Bata India contact information