[Resolved]  Bata India — New shoes need to replace

Address:	Mumbai City, Maharashtra, 400011
Website:	www.bata.in

From : kundan d meher
Address: durvank co-op hsg. Soc. Ltd.
Flat no. 23, bldg. No.23
Old mhb colony, gorai road,
Borivali (West) mumbai-400091
Mob:[protected]/[protected]

To,
Supervisor, customer care
Bata india limited.

Sub: purchases shoes from bata show room (554/02049) –dadar railway station which having problem wihin month time and bad service receiving from this show room

Hello team,
I have purchased bata eros shoe of rs.1300/ on 04/02/2017 and started using from monday 6th feb.
Initial week i used it and came to know small scratch on right hand side shoes. I have ignored it as it might be happen due train rush.
Still i continue using shoes but next week i found the scratch is increased gradually.
Then i have visited the bata layout on last saturday 11th march and complain about right hand side shoe.
But they have rejected to accept the shoe and all servant are there and manger is not available at bata layout. Servant told me that only sole issue is attending and replace it. I am absolutely get nervous by such service given by this bata show room so i am writing this mail to you.
Since last 20 years i and my family was using various product of bata from kandivali, borivali, andheri show room but i have never faced such product which got spoil within one month time.
Also i have found this dadar show room is worst as how come they can reject this product directly.
You tell me if my left hand side shoe is ok only right hand side shoes is having issue of scratch.
Will i able to use is for daily office work where i am attending prestigious client site like bp-catrol, dhl and tv18, ril? If you want proof, i can send bill & images of shoe,
For my case whether this will get address and attend or not?

Waiting for positive reply asap.


Regards,

Kundan meher
[protected]/[protected]