[Resolved] Bata India — poor leather quality, poor pasting quality, poor service

P.K. Tripathi

from Mohali, Punjab

Address:

Chandigarh, Punjab, 160002

I purchased a shoe vide invoice no. Cm[protected] dated 31/8/2018 from bata india limited chandigarh s22, sector 22d, shop no.32 chandigarh articel no.[protected] hsn code 64035990 name s stride rs.1302/- but sole of above shoe de-pested within 15 days and i contacted the shop and they told that this is not their responsibility and they will returned this shoes. On request they arranged repairing of said sole and again within 2 days same problem has occurred. I am surprised to see this type quality of bata product. I request to please suggest me to whom i approach for remedial action.

P. K. Tripathi
Mob.[protected]
Email. [protected]@gmail.com

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Dec 28, 2018

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Nov 23, 2018

Updated by P.K. Tripathi I purchased a shoe vide invoice no.CM[protected] dated 31/8/2018 from Bata India Limited chandigarh S22, Sector 22D, shop No.32 chandigarh Articel No.[protected] HSN Code 64035990 Name S STRIDE Rs.1302/- but sole of above shoe de-pested within 15 days and I contacted the shop and they told that this is not their responsibility and they will returned this shoes.On request they arranged repairing of said sole and again within 2 days same problem has occurred. I am surprised to see this type quality of Bata product. I request to please suggest me to whom I approach for remedial action.

P.K.Tripathi
Mob.[protected]
email.[protected]@gmail.com

Verified Support

Nov 26, 2018

Bata India Customer Care's response Hi Tripathi, We apologize for the inconvenience. We have forwarded the same to our concern department. Our team will get in touch with you soon.