[Resolved] Bata India — regarding the bad quality of hush puppies sandals.

Sudeep Deb

from Ratlam, Madhya Pradesh

Address:	482001
Website:	[email protected]

I had bought a pair of hush puppies sandals about 4 months ago for rs 2199/- having product code 864-6824 from your bata store located near methodist centre, napier town, jabalpur mp. The sole has cracked completely and is unable for use. I am a regular customer of this bata outlet and i am a ardent fan of hush puppies products but this time the quality of hush puppies have gone so down that now if i want to buy any product of hush puppies i have to really think it over. Your goodself can enquire from the bata store itself as to how many pairs of hush puppies i have purchased. If a person is spending so much and the quality of the product goes so down, one should switch over to any other brand. Please look into the matter failing which i shall be constrained to switch to any other brand. I am using hush puppies for more than 15 yrs. Waiting for your kind response.

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Sep 6, 2017

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Jul 23, 2017

Updated by Sudeep Deb had bought a pair of Hush Puppies sandals about 4 months ago for Rs 2199/- having product code 864-6824 from Your Bata Store located near Methodist Centre, Napier Town, Jabalpur MP. The sole has cracked completely and is unable for use.I am a regular customer of this Bata outlet and I am a ardent fan of Hush Puppies products but this time the quality of Hush Puppies have gone so down that now if I want to buy any product of Hush Puppies I have to really think it over.Your goodself can enquire from the Bata store itself as to how many pairs of Hush Puppies i have purchased .If a person is spending so much and the quality of the product goes so down, one should switch over to any other brand.Please look into the matter failing which i shall be constrained to switch to any other brand.I am using Hush Puppies for more than 15 yrs. Waiting for your kind response.

Verified Support

Jul 24, 2017

Bata India Customer Care's response Hi Sudeep, We apologize for the inconvenience. Request you to share your contact details via in-customer.[protected]@bata.com so we can help you with more information.

Verified Support

Jul 31, 2017

Bata India Customer Care's response Hi Sudeep, Our service team tried to reach you on the phone, but was unable to get through.

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Comments

Gopal0217

from Pune, Maharashtra

I Had Placed an order Order No. 12147003 on 16th july not received yet.

also mail details on customer.[protected]@bata.com

but not get any reply

also called many time bata c. Care No. [protected] But Not Responce. (only Saying Humare Adhikari Jald hi aapke Seva Me Uplabdh Honge)

I was Waiting many times on call about 10+ Mints