Bata India — return of product

Address: Pune, Maharashtra, 411057

I had placed an order of bata sandals with reference number os[protected], neither the call center nor the email query people are responding, i have received the product which is not getting fit to my foot size. Bata ensures you'll be delighted with your purchases, but if you're not 100% satisfied for any reason you can simply exchange the order for anything else in store or alternatively have your money refunded. Bata store will not be liable to issue refund for the cancelled order. Click & collect service is absolutely free of cost i. E. No extra charges for store pick up.
• you get the flexibility of ordering online from the comfort of your own home and the convenience of being able to pick up your order while you're out and about.
• your order is packed for you, no problem of product getting out of stock.
• no missed couriersi want to return this product and need a refund, can you get this solved asap.