[Resolved]  Bata India — reverse pick up not done even after 20 days of request

Website: bata.in

Hi team,

I bought nine products from bata app. Out of them i wanted to keep 2 products and return 7 products. I raised a request for reverse pick up of these products.

My service request # 1125744 to get reverse pick up done is still not fulfilled. I raised the request with customer care on 8th may but no person has visited so far.

During this period, i talked to customer care around 5 times and everytime, they tell me that pick up will be done in 48 hours. Even spoke to their team leader ashish but of no use.

Nothing has been done so far. If we cannot believe a prestigious brand like bata, who else we can trust on. This is completely unethical.

Regards,

This is a complete harrasment for the customer. If we cannot believe a
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Jun 27, 2018
Complaint marked as Resolved 
Bata India customer support has been notified about the posted complaint.
Verified Support
May 25, 2018
Bata India Customer Care's response
Hi Renu, We apologize for the inconvenience. Request you to share your contact details via in-customer.[protected]@bata.com so we can help you.
May 30, 2018
Updated by renuapn
Reverse Pick Up has been done ; however may I request to let me know when the refund will be done
 
1 Comment

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Can you provide me a time when reverse pickup would be done

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