Bata — Inferior Shoes

Address:	Bangalore, Karnataka, 560022
Website:	bata.in

I ordered through Bata online website for a "Men's Brown Outdoor Shoes" vide Order No.[protected]/06/2016.
I received the materials on 04/07/2016. After using it for three days it got repaired in steel lace hooks.
I placed an online complaint with track Id - 667983 dated 08/07/2016.
I returned the product to their Bangalore address through Blue Dart Courier vide their Consignment No.[protected] dated 23/07/2016.
On 10/08/2016 I received the product "as-it-is" through Blue Dart Courier.
If they don't wish to replace or servicing the product then why they asked me to return the product?
They sell inferior goods at their online portal and cheat the customers.
Just waste of money.