| Address: | Hyderabad (Trishala The LIFE apartments, Bikshapathi Nagar, Hafeezpet, Hyderabad) |
Dear sir / madam, this is kiran and ph number is : [protected].
I have seen bbdaily cheating customers by not delivering orders or missing part of deliverables but charging customers. They simply escape by saying its delivered at gate or so... For big orders it is a problem where delivery boy don't even check with customer to note whether all items are delivered or not. I faced this situation multiple times... One for milk packets. Recently i ordered groceries and vegetables and the bill was appx 2500 rupees. Items were kept in balcony in the morning and they didn't even check with us for items delivery. I had office meetings... Later i checked what items are delivered with my family members.. I see two red lable (Nature care) tea packets (250 gms each) and one kg cucumber was not delivered. But i paid for these already while ordering and the status shows as delivered along with other items, though these are not delivered. There us chat support on app and it is for name sake (Irrespective of covid-19 times and normal times prior to covid-19). If i message on chat, response will be after 30 ins or 1 hour... By that time we will be in different work... And chat guys simply waits for few seconds and says as there was no response we are closing this. Support guys wont't respond to customer query within time but support guys expect customer to respond immediately within seconds... They expect customer not to do any other work throughout the day and stay in chat window waiting for support guy's message. . Was this information helpful? | 
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