Be10x — urgent request for refund and cancellation of course enrollment & e-mandate

Dear Sir/Madam,

I am Prasanta Kumar Mishra, and I am writing to formally request the cancellation of my enrollment, payment, and auto-debit mandate related to the course I unintentionally subscribed to through your company’s promotions.
Details of the Transaction:
Amount Paid: ₹4838.01

Date of Transaction: 13 April 2025

UPI Transaction ID:[protected]

Paid To: Be10x Company

Auto-Debit / Loan Mandate Details:
Authorization Partner: JODO

E-Mandate UMRN Number: SBIN[protected]

Mandate Date: 16 April 2025

I was misguided by advertisements for Be10x's AI-related courses. After further research, I discovered these courses are not approved by AICTE or any reputed academic or certifying institution. Therefore, I am not interested in pursuing the course and request you to:

Cancel my enrollment and revoke access to any course materials.

Refund the full amount of ₹4838.01 paid on 13 April 2025.

Cancel the E-Mandate authorization under Jodo (UMRN No: SBIN[protected]).

Ensure no further charges, EMIs, or deductions are made from my account.

My Details:
Full Name: Prasanta Kumar Mishra

Mobile Number: [protected]

Email ID: [protected]@gmail.com

Please treat this as urgent and confirm the cancellation and refund at the earliest. If this is not resolved promptly, I will be forced to escalate the matter to my bank (SBI) and lodge a complaint with the Reserve Bank of India (RBI) and consumer grievance platforms.

Thank you for your cooperation.

Sincerely,
Prasanta Kumar Mishra
Phulbani
Date: 17 April 2025
Was this information helpful?
No (0)
Yes (2)
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Be10X
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    5%
    Complaints
    93
    Pending
    0
    Resolved
    5
    Be10X Phone
    +91-8169523770
    Be10X Address
    5 Jorabagan Street, Jorabagan,, Kolkata, West Bengal, India - 700006
    View all Be10X contact information