Brihanmumbai Electricity Supply & Transport Undertaking [BEST]

[Resolved] Best Electricity — High electricity bill

Pranita Parab

Address:

Wadala

Respected authorities..

I have received bill of month of july rs 5250/- which is on higher side..

Total adjustment amount is approx 3000 rps. Which is also high.

I have paid my previous bills on time.

Considering their averages in terms of meter readings seems not matchable.

My consumer no. Is[protected].

And my registered contact no. Is [protected].

Please look into matter as soon as possible.

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Aug 11, 2021

Complaint marked as Resolved

Brihanmumbai Electricity Supply & Transport Undertaking [BEST] customer support has been notified about the posted complaint.

Verified Support

Aug 19, 2020

Brihanmumbai Electricity Supply & Transport Undertaking [BEST] Customer Care's response Dear Consumer,

Due to pandemic we had suspended meter reading activity as per directives of MERC and consumers were billed on estimated basis. The estimated units were on lower side for residential consumers as the billed units were of March month where the consumption is generally on the lower side. However, after obtaining actual meter reading re-estimation is done and under billed units (during the lock down period) are charged in this bill month after giving due slab benefits. You can now check your adjustment charges for your Consumer Number online on http://dashboard.bestundertaking.net/

Madam, please be assured that BEST would never charge any unjustified charges to its consumers.

Warm Regards,

Vaibhav Dhikle,
Deputy Engineer,
CECC Office