[Resolved] Bharat Matrimony — Deduction of money from credit card without approval | |
I registered in Bharat Matrimony ( M465221) and availed the paid service( 3 months plan) which ended on 8-11-20. I was not interested to revive the plan as the alliance is fixed. But, without my request or concern, the plan was revived on 8-11-20 and the amount of Rs.5349 was deducted from my credit card. Kindly assist in the refund of the deducted amount to my credit card.
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Aug 10, 2021 Complaint marked as Resolved Bharat Matrimony customer support has been notified about the posted complaint. Verified Support Nov 17, 2020 Bharat Matrimony Customer Care's response Hello MemberThank you for writing to us. This is with reference to your query dated 9/11/2020, requesting for the cancellation of auto renewal payment. We regret the inconvenience caused to you. We request you to let us know the exact id to check and help to resolve the issue. For further assistance on this query, quote the reference/ticket number and email us at [protected]@bharatmatrimony.com, call[protected] or chat live. | |
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