Bharat Matrimony — elite matrimony and other premium services
VsVsvidhyaa on Nov 28, 2019
I paid 1300 usd for the elite matrimony services. The service is very disappointing and it's a sheer waste of money. They don't get suitable profiles and they don't understand what you need. They source the profiles from the general category and present it to you in their web format.
The relationship managers are not worthy enough to talk to elite people, lack knowledge of proper english or the regional language. They don't even do the astro match which is available for general subscribers.
[Nov 28, 2019] Bharat Matrimony customer support has been notified about the posted complaint.
Verified SupportBharat Matrimony Customer Care's response, Nov 28, 2019
We regret the inconvenience caused to you.
Please send your matrimony Id and your contact number to [protected]@elitematrimony.com and we'd like to speak and understand the issue better as it will aid us in introspection and improvements in our processes ultimately leading to customer delight.
We apologize, once again for the unpleasant experience you had.
Team Contact Center
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