[Resolved]  Bharat Matrimony — False commitment by sales person

Sukanya, an executive, told me to get a premium membership to contact 366 profiles falling under my criteria, and based on this information I paid and became a prime member. After the payment, I was able to see only 69 profiles out of which not every profile belongs to Bengali-Kurmi Caste.

I have already contacted Sukanya ( who sold me this product) and the grievance team but no response from both of them.

Sukanya adviced to pay on the same day to get the benefit of the offer. I paid the amount on[protected].

Kindly check the call records of the same day to get the clear information.

I want a refund, I am not interested in Bharat Matrimony any more.
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Nov 3, 2022
Complaint marked as Resolved 
Bharat Matrimony customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2022
Bharat Matrimony Customer Care's response
Hi Alok,

Greetings from matrimony!

As per our telephonic conversation we will get back to you shortly.
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