[Resolved] Bharat Matrimony — I have paid for twin pack, but still not activating my account | |
Hi, Name: Arun Babu Reddy Matrimony id: RDY392673 Tamil Matrimony id: M7788423 I have paid for twin pack in reddy matrimony (ie., they have to activate my paid profile in reddy matrimony & tamil matrimony). But they have activated only one in reddy matrimony only. Tamil matrimony profile not activated. I called to the customer care & raised the complaint to activate it. But they telling they have activated to other profile which is blocked(not usable). Still the issue not resolved. Before paying the amount, i have clearly checked with the customer care people in chat, i have told my new profile id also. They said both are linked, after paying it will get activate. Now they are changing the story, making me in trouble. Kindly help on this issue to resolve asap. Thanks Arun Babu Was this information helpful? | |
Aug 6, 2021 Complaint marked as Resolved Bharat Matrimony customer support has been notified about the posted complaint. | |
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No:94, TVH Beliciaa Towers, 10th Floor, Tower 2, MRC Nagar, Mandaveli, Chennai, Tamil Nadu, India - 600028
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This is with reference to your email dated 01/01/2021 regarding your Twin package activation.
Congratulations on becoming a Premium Member!
Your premium membership has been activated and you can follow the below path to verify the subscription details.
Login => Down Arrow mark (V) on top right => Settings => Membership Details.
Benefits of Premium Membership
The Premium Membership gets you a badge that highlights your profile. As a premium member you can contact matches you like through phone, SMS, email and chat. This helps you find your perfect match faster.You can also send personalised messages to people you like.
With the premium advantage, you also get priority position over free members in search results when people are looking for profiles like yours. In short, you get higher visibility for your profile on the app and website. This means better response for your profile.
You can also view and match horoscopes of members you like. All this gets you closer to finding your life partner.
We recommend you to add more Photos, Horoscope, Family details, and get your Trust Badges to receive better responses.
For further assistance on this query, quote the reference/ticket number and email us at [protected]@bharatmatrimony.com, call[protected] or chat live.