[Resolved]  Bharat Matrimony — Irritating Calls for paid service

Address:Salem, Tamil Nadu

I have registered in this website and i was not interested on the paid service. And i conveyed to the call center guys so many times. But they keep on calling me with different numbers for the paid service. Suddenly one day the call center girl rudely said that why you registered in the site if you do not want to contact alliance and asks me to hide the profile (They really dont know how to speak to a customer). So i said that if you want you can delete the profile immediately. No probs. But i am continuing to get the calls from their side. So finally i deleted myself the profile. And During the paid service call, they always says that you got this much of profiles and asks you to go for paid service. The count used here for fraud purpose and they trying to convince you to make payment (Usually your parents will said okay with that). Never and ever get convinced with them and never go to paid service. It is really waste of money if you go immediately to the paid service . Please follow below steps (Not only for Bharatmatrimony and its related websites) 1. Register as a free profile 2. Never go to paid service immediately 3. Upload all your profile information correctly 4. Give Express Interests (It is one of the free service ) to all your matching profile and also you can give photo requests . 5. Interested members will respond you by accepting your interest and you might get call from them (if he/she is a paid member) 6. Based on the response (for more than 3 response), you can decide now yourself to go for the paid service. DO NOT GO PAID SERVICE IMMEDIATELY.
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Aug 14, 2020
Complaint marked as Resolved 
Bharat Matrimony customer support has been notified about the posted complaint.
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Dear Sir / Madam,

We regret for the inconvenience. We request you to send your Matrimony ID / Email Id to [protected]@bharatmatrimony.com so that we can check and come back to you.

Regards,
Team, Customer Care
Bharatmatrimony.com

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