[Resolved] Bharat Matrimony — matrimony.com | |
I have been forcefully subscribed to the emate services by one of your sales consultant name shalini. She made all the wrong promises and i have them in email as a proof from her official email. She pushed me into the wrong services and over committed and under delivered. She has also represented the profile in unethical way and presented wrong information to the future prospects. I am quite disappointed with the the services and professionalism shown by such a big company. I also requested the sales person that i would like to pay from my indian card and she pushed me to pay through international card. My bank has also charged me international transaction fees. She has made false promised on a-z things. I would appreciate if your refund my fees to my indian bank account. If matter not handled appropriately and soon, i would complaint to consumer court and also share my experience on all indian and international consumer forums so that no other customer get screwed up by you unethical sales person. I look forward to your reply asap. I disagree to proceed further due to false commitments made. I would like to withdraw from my subscriptions. Was this information helpful? | |
Oct 3, 2019 Complaint marked as Resolved Bharat Matrimony customer support has been notified about the posted complaint. Verified Support Aug 31, 2019 Bharat Matrimony Customer Care's response Dear User, We regret for the inconvenience caused to you. Regarding the discrepancies that you had faced with our services, we apologize once again for the unpleasant experience you had. We're very sorry to hear this. Could you please send your Matrimony Id and contact number immediately to [protected]@bharatmatrimony.com. An executive from the customer care team will contact you to fully understand your concerns. Please feel free to write to [protected]@bharatmatrimony.com Regards, Team Customer Service Bharatmatrimony.com | |
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No:94, TVH Beliciaa Towers, 10th Floor, Tower 2, MRC Nagar, Mandaveli, Chennai, Tamil Nadu, India - 600028
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