[Resolved]  Bharat Matrimony — Misguiding and doing fraud through online payment

Address: Hyderabad, Andhra Pradesh

Sir my name is gopikrishna I was making complaint against Bharat Matrimony. I made a payment on the date 9/03/2015 and my matrimoney Id is T2954747 . They called me on 10/03/2015 and said that today we have special offer for our classic premium member just for Rs 2500 for three months validity . So if you accept we will activate this offer to you account you can make payment online by you own, then I accepted made made payment online, But they have deducted from my account 5999. including profile highliter 100+5161 classic premium offer. then I called back and asked about this how you can do this you said for 2500 special offer and deducted 5999 . Please refund my remaining amount 3499 But they said it is impossible . so sir do justice to me .
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Aug 7, 2021
Complaint marked as Resolved 
Bharat Matrimony customer support has been notified about the posted complaint.
 
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Dear Mr. Gopikrishna,

We regret the inconvenience caused to you.

We have taken up your complaint and have accorded it top priority and are expressly working towards resolving it at the earliest.

Our team will be in track with you by updating our follow-up process and we will provide you a feasible solution shortly.

We request you to kindly bear with us in the interim. Your understanding and patience is highly appreciated.

Should you require any further clarifications or assistance, please reply to us via email to [protected]@bharatmatrimony.com

Regards,
Team Contact Center
Bharatmatrimony.com

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