[Resolved] Bharat Matrimony — non stop emails

 
2 Reviews
Https://www.bharatmatrimony.com/, India
 Vim516 on Jan 6, 2019
I have clicked to Unsubscribe dozen times but keep getting emails from them. I have informed them that the unsubscribe link does not work. They are aware of the issue and are doing anything. This leads to 6-10 emails per day from them. There should be laws about using fake unsubscribe links. I need consumer complaints of India to research/investigate why https://www.gujaratimatrimony.com/ is scamming consumers.
Complaint marked as Resolved Feb 15, 2019

Complaint Status


[Jan 06, 2019] Bharat Matrimony customer support has been notified about the posted complaint.
Verified Support
Bharat Matrimony Customer Care's response, Jan 13, 2019
Dear User,

We regret for the inconvenience caused to you.

We apologize for the unpleasant experience you had.Could you please send your Matrimony Id and contact number immediately to [email protected]

Our manager from the customer service team will contact you to fully understand your concerns. Please feel free to write to [email protected]

We value your association with Bharatmatrimony.com

Regards,
Team Customer Care
Bharatmatrimony.com
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Before taking the assisted service, we used to get several calls. In day atleast 8. Post taking the service and money getting credited, the RM is least bothered to send profiles. After a certain I started sending profiles where in atleast he can contact. Now if I call, neither he nor the assisted service customer care is picking up my call.

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    52%
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    Bharat Matrimony - non stop emails