[Resolved]  Bharat Matrimony — poor service delivery. non fulfilment of promises

Address:Chennai, Tamil Nadu
Website:www.bharatmatrimony.com

I'm writing this email to you to bring to your notice your under performing relationship manager mr chandan who was assigned to assist me in this service provided by bharat matrimony.

Before purchasing this assisted service of yours, i was promised by mr shishir bharadwaj, your sales guy that i would be given at least 7 to 8 meetings with the prospective brides. It's been more than than 2 months have passed, but there has'nt been a single meeting arranged by your very lousy relationship manager chandan.

I would like to have a refund as i feel cheated as nothing that was promised has been delivered by both mr chandan and mr shishir.

I'm waiting for my refund
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Jun 10, 2018
Complaint marked as Resolved 
Bharat Matrimony customer support has been notified about the posted complaint.
Verified Support
May 09, 2018
Bharat Matrimony Customer Care's response
Dear User,

We regret for the inconvenience caused to you.

We apologize for the unpleasant experience you had.Could you please send your Matrimony Id and contact number immediately to [protected]@bharatmatrimony.com

Our manager from the assisted service team will contact you to fully understand your concerns. Please feel free to write to [protected]@assistedmatrimony.com

We value your association with Bharatmatrimony.com

Regards,
Team Customer Care
Bharatmatrimony.com
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    Bharat Matrimony Phone
    +91 81 4499 8877 (India)
    +44 20 3608 0267 (UK)
    +1 818 688 3593 (USA/Canada)
    Bharat Matrimony Address
    No:94, TVH Beliciaa Towers, 10th Floor, Tower 2, MRC Nagar, Mandaveli, Chennai, Tamil Nadu, India - 600028
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