[Resolved] Bharat Matrimony — poor services

 
1 Review
Bhubaneswar, Khordha District, Odisha, India
 Col Mishra on Nov 2, 2017
I am not getting the services as promised. I am not able to contact the rm or office staff. For bhubaneswar you have kept the rm staff at kolkata which is not understood. I ring up so many times not no response, sometimes i am promised i would be contacted but no one contacts. This is unprofessional attitude. Please refund my fees as i find no hope of any improvement. The matches i have received are not to my specified parameters.
Complaint marked as Resolved Dec 9, 2017

Complaint Status


[Nov 02, 2017] Bharat Matrimony customer support has been notified about the posted complaint.
Verified Support
Bharat Matrimony Customer Care's response, Nov 04, 2017
Dear User,

We regret for the inconvenience caused to you.

Regarding the discrepancies that you had faced with our services, we apologize once again for the unpleasant experience you had.

We're very sorry to hear this. Could you please send your Matrimony Id and contact number immediately to [email protected] and we'd like to speak, understand the issue better to help you.

Regards,
Team Contact Center
Bharatmatrimony.com
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    Customer satisfaction rating
    52%
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    phone
    +91 81 4499 8877 (India)
    +44 20 3608 0267 (UK)
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    No:94, TVH Beliciaa Towers, 10th Floor, Tower 2, MRC Nagar, Mandaveli, Chennai, Tamil Nadu, India - 600028
    Bharat Matrimony - poor services