[Resolved] Bharat Matrimony — refund not credited | |||
I have a premium subscription in bharat matrimony. Like any other guy, i have been sending interest to girls i like but none of them replied to my messages. I am frustrated now and want to cancel my premium membership. When i reached customer support, they told me that they cannot issue my refund. I am utterly disappointed because i didn't even use the service for at least a month guys and for any product you buy online, there is a return or replacement till 30 days then why can't for this service. I request you to cancel my premium subscription and return my money back. Was this information helpful? | |||
Dec 9, 2018 Complaint marked as Resolved Bharat Matrimony customer support has been notified about the posted complaint. Verified Support Dec 09, 2018 Bharat Matrimony Customer Care's response Dear User, We regret for the inconvenience caused to you. We apologize for the unpleasant experience you had.Could you please send your Matrimony Id and contact number immediately to [protected]@bharatmatrimony.com Our manager from the customer service team will contact you to fully understand your concerns. Please feel free to write to [protected]@bharatmatrimony.com We value your association with Bharatmatrimony.com Regards, Team Customer Care Bharatmatrimony.com | |||
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