[Resolved] Bharat Matrimony — Subscription auto renewed without consent

[Resolved] Bharat Matrimony — Subscription auto renewed without consent

A Anandhi V from Mumbai, Maharashtra May 27, 2022 May 30, 2022 This thread was updated on May 30, 2022

My subscription was auto renewed without my consent on May 25 2020. There is no place in the website to opt-out of this. I have been trying to contact customer care to resolve this but they end the chat without explanation when I describe the issue. Was this information helpful? No (0) Yes (0)
Jun 30, 2022 Complaint marked as Resolved Bharat Matrimony customer support has been notified about the posted complaint. Verified Support May 30, 2022 Bharat Matrimony Customer Care's response Hello Anandhi, Greetings From Matrimony This is in reference to your query on 27/05/2022, regarding the auto renewal of your profile. We offer the auto-renewal option, as it enables uninterrupted service to customer For Further assistance kindly share your matrimony id to [protected]@bharatmatrimony.com, call[protected] or chat live.
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