[Resolved] Bharat Matrimony — they auto renewed my account without my consent | |||
I signed up for a 3 months plan before this. Ive already managed to find a match for my relative in the past 3 months. Just today they have auto renewed my account and charged usd107 to my card without my consent, this is fraudulent! I need them to refund my money, the charge took place just few minutes ago. Paypal sent me a receipt that they charged me! Auto renewal is a scam! Was this information helpful? | |||
Oct 23, 2018 Complaint marked as Resolved Bharat Matrimony customer support has been notified about the posted complaint. Verified Support Sep 19, 2018 Bharat Matrimony Customer Care's response Dear User, We regret for the inconvenience caused to you. We apologize for the unpleasant experience you had.Could you please send your Matrimony Id and contact number immediately to [protected]@bharatmatrimony.com Our manager from the customer service team will contact you to fully understand your concerns. Please feel free to write to [protected]@bharatmatrimony.com We value your association with Bharatmatrimony.com Regards, Team Customer Care Bharatmatrimony.com | |||
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+91 81 4499 8877 (India)
+44 20 3608 0267 (UK)
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No:94, TVH Beliciaa Towers, 10th Floor, Tower 2, MRC Nagar, Mandaveli, Chennai, Tamil Nadu, India - 600028
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