[Resolved]  Bharat Matrimony — unauthorized charges and worst service

Bharat matrimony — extra charges and worst service

On 15 th july i got a phone from bharat matrimoney (Mr abhishek pandey mobile no [protected]) for registeration of my doughter profile, (Profile id h6652054) as he inform that charges will be rs 4200/for six month and service will be provided as your requirment, unnessary profile would be filtered and you get only profile as per your set norms.
When i pay it is rs5199/immediately call mr pandey he assured that extra money will be return you within few hours.
After 2days when i did not get my hard earn money i call to mr pandey, he did not pick my phone
Now every alternate day i call customer care of bharat matrimoney also chat online, complaint but nothing happened.
Please return my rs 5199/ as there service is worst, they cheat me.
Regards
Prmishra
[protected]
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Sep 2, 2017
Complaint marked as Resolved 
Bharat Matrimony customer support has been notified about the posted complaint.
Aug 01, 2017
Updated by P.R.Mishra
same still not resolved when the Bharat Matrimony customaer support already notified on dated 29/07/2017
Verified Support
Aug 01, 2017
Bharat Matrimony Customer Care's response
Dear User,

We regret for the inconvenience caused to you.

Regarding the discrepancies that you had faced with our services, we apologize once again for the unpleasant experience you had.

An executive from the customer care team will contact you to fully understand your concerns. Please feel free to write to [protected]@bharatmatrimony.com

We value your association with Bharatmatrimony.com

Regards,
Team Customer Care
Bharatmatrimony.com
Aug 10, 2017
Updated by P.R.Mishra
Dear sir,
Still the issue is not resolved. need your intervention.
Regards
PRMIshra
Aug 17, 2017
Updated by P.R.Mishra
Still not resolve how could bharat matrimony claim that the issue is resolved.
Regards
PRMishra
[protected]
Aug 21, 2017
Updated by P.R.Mishra
still not resolve
regards
prmishra
Aug 23, 2017
Updated by P.R.Mishra
The issue is still pending, please took it seriously and provide me the solution.
regards
prmishra
[protected]
Aug 26, 2017
Updated by P.R.Mishra
Till date i have communicated with bharat matrimony through their ticket nos latest one 217468 dated 23/08/2017also vide their support /helpdesk their reference no BM17408119, but all go in vain
only they are telling lie, it seems whole team is thug.even they not provide their seniors mail id /phone nos.
Do something and return my money.
regards
PRMishra
[protected]
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    Bharat Matrimony Phone
    +91 81 4499 8877 (India)
    +44 20 3608 0267 (UK)
    +1 818 688 3593 (USA/Canada)
    Bharat Matrimony Address
    No:94, TVH Beliciaa Towers, 10th Floor, Tower 2, MRC Nagar, Mandaveli, Chennai, Tamil Nadu, India - 600028
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