[Resolved] Bharat Matrimony — unauthorized money deduction from credit card

arun c s

from Thiruvananthapuram, Kerala

Address:	Thiruvananthapuram, Kerala, 695561
Website:	KERALA MATRIMONY

Dear, Sir/madam

My name is Arun C S, i am a paid member of(KERALA MATRIMONY) my membership is ends 7th-April 2018, as per the telephonic conversation before April 7, I informed Matrimony customer-care executive , still i am not interest to continue this service.But in the next day April 8 me, received a message from there side, my Rs 3600 cut from my Credit card, with out my permission.Now i face my credit card payment issue, this month bill, me additionally pay deducted amount.Please take an action for this kind poor activities.
My details are
Arun C S, Kerala, Trivandrum
Kerala Mat ID: E 4024072
Registered Mob :[protected]
mail:[protected]@gmail.com

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May 13, 2018

Complaint marked as Resolved

Bharat Matrimony customer support has been notified about the posted complaint.

Verified Support

Apr 12, 2018

Bharat Matrimony Customer Care's response Dear User,

We regret for the inconvenience caused to you.

We have checked and found that your profile "E4024072" has been auto-renewed on 08/04/2018. However, the amount has been refunded from our end on 10/04/2018 and the same has been conveyed through email to your registered email ID. We request you to kindly check the refund confirmation mail in your registered email ID Inbox.

Should you require any clarifications or assistance, please do not hesitate to contact us via email to [protected]@bharatmatrimony.com

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Comments

itzSanju

from Kochi, Kerala

Same think happened to me, This group of frauds are accessing everyone credit cards without the card holders consent. What a terrific scenario. This is what the dumbo Modi dreamt of digital India. Citizens are getting ### off

Pity on you Bharat Matrimony.