[Resolved] Bharat Matrimony — Unethical behaviour and Scam | |
This is against the fraudulent assisted matrimony service from Bharat matrimony. This is the second time they are doing this to us. First time we registered for assisted service they just assined some stupid personal who is least interested in even finding a proper profile. The same promises were made first time too that if it doesnt happen we will convert to 'Till u marry' package which will let us see the phone numbers of matching profiles for us to contact(free profile we cant see any information), but since we ddnt have any written documentation to prove it we couldnt claim it or follow up. They started igonring our call. A year later, similar calls for registering in assisted started coming up and this time with the promise that it will never get repeated again and also they send an email confirmation with approvals that ' u will get converted to Till U Marry package' and took another 14 k for the 3 month service from us. They assigned a personal and she was available for 3 months, Even though she couldnt find good profiles, at least she called and checked those profiles which we gave. Thats all!!! and even after 3 months nothing got confirmed. Now the fun part. Suddenly after 3 months this girl told she has resigned and gave some other number. The number she gave, they never picks calls and even if they picks they tells network issue and cant update the profile now. It has been going on for weeks now. We just want the basic services as they promised, the conversion to 'Till u marry ' that will let us search ourselves. They are just eating money without any value for words or even 'emails' they are sending us. Over all they took 28k from us without any outcome. They are the biggest FRAUDSSSSS Dont ever fall prey for ASSISTED service from BHARAT MATRIMONY Was this information helpful? | |
Jan 12, 2021 Complaint marked as Resolved This has not been resolved. How could it be marked as resolve without the submitter consent? Bharat Matrimony customer support has been notified about the posted complaint. Verified Support Jan 03, 2021 Bharat Matrimony Customer Care's response Dear User, We regret for the inconvenience caused to you. Regarding the discrepancies that you had faced with our services, we apologize for the unpleasant experience you had. We're very sorry to hear this. Could you please send your Matrimony Id and contact number immediately to [protected]@bharatmatrimony.com. An executive from the customer service team will contact you to fully understand your concerns. Please feel free to write to [protected]@bharatmatrimony.com | |
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+91 81 4499 8877 (India)
+44 20 3608 0267 (UK)
+1 818 688 3593 (USA/Canada)
No:94, TVH Beliciaa Towers, 10th Floor, Tower 2, MRC Nagar, Mandaveli, Chennai, Tamil Nadu, India - 600028
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