Bharathi Travels — not providing the amenities (camera) as promised

I've travelled from mangalore to bangaluru on 25.12.2019, booked ticket in red bus and operator is bharathi travels, ticket no: tndj32700399.

While travelling someone has stolen my bluetooth earphone costs of 11000 rupees (Got it from korea as a gift of my manager), i could not found as there is no camera - but promised. I've contacted to red bus regarding the same and they are telling, we are very sorry but we are not responsible for that and we cannot do anything so please contact to bus operators only.

When i called to bus operator (Bharathi travels) they are telling we are not responsible for your belongings, the same explained to red bus, they are telling to call to the number which is on the ticket, that number is of red bus but changed to ullal holiday (Changed) 4 days ago.

Removed the bharathi travels and now changed to ulla holidays and playing with the customers.