[Resolved]  Bharathi Travels — Left Passngers in between road without arranging alternate bus and very poor and frustating response from management response

Address:

Dakshina Kannada, Karnataka

This is to inform you that i have booked ticket for Bharthi Travels Multi Axil Volvo from bangalore to mangalore on 24 may 2014 using using your website goibibo.com for seat number J1 and J2 to travel from bangalore to mangalore.We have faced night mare using Bharathi Travels Multi Axil Volvo on the said day as bus got spoil due do some engine belt damage and they were unable to arrange for alternate bus and they made us to spend whole night in bus 30 km away from Bangalore.When we contacted to the concerned i.e owner response was pathetic and later kept their mobile switch off which made us to spend whole night in road.Even the Agent were not responding .We tried to call all the numbers provided by you but all went in vein.It was our life time such a disgusting experience and frustrating experience we faced from all the sides of management of Bharathi Travels So i did contatct to go ibibo and they had given your email Id to state a complaint .Finally they arrange another multi axil volvo around 8.30 am on 25 may 2014 and we traveled another 45 km and the alternate bus too got spoil due to some technical problem and the driver and office boy of bharthi travls left us in between and went away without arranging any solution for us. I really feel too embraced about what all the passengers faced the problem .Finally i had to manage myself for alternate bus by paying ticket to ksrtc volvo and reached safely to my Home Town.This was a very frustating and helpless situation created my the management of Bhartahi Travels and i would like to sue them.I need compensation for what we have faced today.I need compensation for the frustationg and helpless situation created by the management of bharathi travels.I hope you will help in resolving my problem as soon as possible.