| Website: | www.bharatmatrimony.com |
Hi
My account was created with Bharatmatrimony on 12 Oct 2022 and on 17 Oct 2022 the account was hacked and my status was updated to a widow and the same was reported to them. However due to their internal systems structure the wrong data kept flowing to other community matrimony and i asked them to suspend my account and process me the refund. I have sent several mails and called and spoken to their grievance team many a times but even 3 months into the problem they are not processing my refund. They have actually charged me for a service i never used. They have also shown no concern for the identity theft occurred on my profile and the defamation that has caused as an approx of 1400 people has viewed my profile as a widow. The company is still not reponding to my complaint and proving me resolution Was this information helpful? | 
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