[Resolved]  Bharatmatrimony — TamilMatrimony features are not working which I paid for

Address:	Matrimony.com Limited, Contact details: 94, TVH Belciaa Towers,Tower-2, 5th Floor, MRC Nagar, Chennai 600028
Website:	www.tamilmatrimony.com

I bought a paid plan from tamilmatrimony website for Rs.5300/- but some of their important features are not working. i had raised a complaint with their customer support team but they are not responding to me. as i made the payment through online i lost the control with them. Nobody is responding properly. cant get in touch with them through offline also.

I raised this complain on 9th September and made a several follow-up calls but they are not responding properly after collecting the money from customers

Complaint ID: 27187199

Issue: Search feature not working which is an important feature for which i paid for but its not working.