Bharatmatrimony — no refund of 1000/- and fraud team

 
2 Reviews
India
 [email protected] on Nov 3, 2017
Bharatmatrimony representative are fraud and also very poor service. Customer executives have cheated on me. Tabishl had committed me wrong. They told me that you pay rs. 4800 and we would refund rs. 1000 as cash back in your account and same will written in receipt. I asked for written confirmation, immediately he replied on my email and committed for refund of 1000/-. I am regularly chasing them but they are not responding on my email or phone. Customer care and also 24x7 service are very poor.
I request you please help me and arrange to refund my money.
Email contains of bharatmatrimony representative mr
Tabish siddique is appended below.

Dear member,

As discussed with tabish we will refund your inr 1000 within 24 hours. At the time of online payment you have to pay inr4800.


Today offer : - you need to pay only inr4800 for classic package 6 month worth inr7400.

Feel free to call @ +91 [protected] for any clarification.

Regards,
Tabish
Team bharatmatrimony

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Bharatmatrimony ranked india's most trusted matrimony brand by the brand trust report 2014

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Dear User,

We regret for the inconvenience caused to you.

Regarding the discrepancies that you had faced with our services, we apologize once again for the unpleasant experience you had.

We're very sorry to hear this. Could you please send your Matrimony Id and contact number immediately to [email protected] and we'd like to speak, understand the issue better to help you.

Regards,
Team Contact Center
Bharatmatrimony.com

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    Bharatmatrimony - no refund of 1000/- and fraud team

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