Bharatmatrimony — Fraud auto renewal without authorization

Address:93723
Website:www.bharatmatrimony.com

I purchased $60 USD bharatmatrimony membership for 3 months in January 2017 which ends in march 2017 at the time of buying membership I specifically asked their customer service agent to make sure their is no auto renewal as I have read online on many sites bharatmatrimony is known for scamming people good hard earned money. Yet I made stupid move believing these evil peoples. Agent assured me it will not be auto charged and confirmed that it was turned off in my profile. Now in april 2017 they re-charged me again for $108 USD for 3 months without my authorization.

1. I didn't recieved any recipt via email confirming the charges otherwise i would have called them same day.

2. Auto-renewal was turned off they turned it on to charge me without my permission.

3. They never answer their phones and ask you to send email in written. I tried sending 2 email in written and was told refund wont be issues since i have used membership for two days. Which is not true because i wasn't even aware of this charge until by chance I noticed charges on my credit card statemnt.

4. Right away after getting their email stating they will not issue refund. I have deleted the profile and will never suggest this scam website comapny to anyone. Please stay away from all bharatmatrimony, Punjabimatrimony they all are run by same thief's

I had to call credit card compnay to file dispute. But bharatmatrimony will not refund my money.

Do not waste your hard earned money on these indian matrimonial site specially bharatmatrimony and its affiliations.
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Dear Sir,

We regret for the inconvenience caused to you.

Regarding the discrepancies that you had faced with our services, we apologize once again for the unpleasant experience you had.

We're very sorry to hear this. Could you please send your matrimony Id and contact number immediately to [protected]@bharatmatrimony.com and we'd like to speak, understand the issue better to help you.

Regards,
Team Contact Center
Bharatmatrimony.com

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