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Updated: Aug 15, 2024
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Bad 😕 It seems that BharatPe has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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BharatPe reviews & complaints page 12

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R
Rajput Culture & Tradition
Sep 26, 2022
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Bharatpe hold my Payment more than 3 days and not Responding properly

Address: Shop no. 49 Sindhi Bazar ,Sarangpur ,Ahmedabad

Dear Sir, I’m Using Bharatpe merchant QR Payment option For my shop. they hold my 2 payments one is 13755 and second is 10000 more than 48 hours . Now I need my Payment urgently When I call Costumer Care They giving me baseless reason But I didn’t get My payment. I want Raise a Complaint Against Bharatpe...
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Pravinsinghrajput
from Virar, Maharashtra
Sep 23, 2022
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Address: BharatPe, Building No. 8 Tower C, 7th Floor, DLF Cybercity, Gurgaon-122002 Haryana

Recently I just changed my number and updated it everywhere, in banks, Exchanges, etc. Then I approach the Bharat pe 12% club to update my number so that I can log in to my account and lend some more money just because the 12% club has only one method of login i.e with the registration number and I don't have access to my old registered number.
But the support executive said that the number can't be changed now my all money has been stuck on the application because I can't log in over there and withdraw my money.
Help me to get my money back.
BharatPe customer support has been notified about the posted complaint.
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    xdsahebxd
    Sep 22, 2022
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    Resolved

    I have withdrawn Rs1, 09.309 on 22 september 2022 and on the app it is showing successful but still it has not been credited to my bank account. Inspite of providing the customer support team relevant evidences, they didn't credit the amount yet. They are doing serious scam!
    +2 photos
    Sep 22, 2022
    Complaint marked as Resolved 
    BharatPe customer support has been notified about the posted complaint.
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    Hi [protected] this is my number My account is blocked i couldn't withdraw money from bharatpe to my account please solve this issue
    There is showing technical issues.

    Settlement not done - Comment #4068810 - Image #0
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    Hi [protected] this is my number My account is blocked i couldn't withdraw money from bharatpe to my account please solve this issue
    There is showing technical issues.

    Settlement not done - Comment #4068811 - Image #0
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      M
      MohitGaba
      Sep 22, 2022
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      Hello,
      It’s been more than 3 months since I have raised an issue with 12% Club Team (company which is powered by Bharatpe). I invested 10k in the app and now I’m unable to withdraw money from their app. I have got all the emails and conversations. I have called them multiple times and all they say is “we are checking this issue internally and we’ll let you know”

      My contact number is [protected]
      Email address : [protected]@gmail.com
      +3 photos
      BharatPe customer support has been notified about the posted complaint.
      Oct 18, 2022
      Updated by MohitGaba       No response from their team yet.
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      Dear Sir/Ma’am,

      I have not received any response from their team yet. Please look into this issue.

      Regards,
      Mohit Gaba
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        M
        MA MAJID Ma
        Sep 21, 2022
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        My account got debbited 50000 rs by paytm and gpay to a bharatpe merchant id by mistakenly kindly hhelp resolviinh my quuery [protected]@gmail.com
        BharatPe customer support has been notified about the posted complaint.
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          R
          RAHULGUPTA13sept
          from PURANPUR, Uttar Pradesh
          Sep 20, 2022
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          Address: MAIN MARKET

          16 sept 2022 bharatpe sales excutive person calling said that if you take machine bharat swipe, you wil never paying any charges (mdr). but 1 condition. you will do settelment via digital bharatpe card. right now they will said this offer is close now. offer valid till 15 july..

          they waist my time..
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            B
            badshah familystore
            Sep 20, 2022
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            Address: 3,4,5 BADSHAH FAMILY STORE ACHOLE ROAD NALASPARA EAST

            I was promised 0 rental and 0 transaction charges for using the BharatPe swipe Machine when I ordered the machine.Now, due to changes in their policies they're charging me around 2.065% per transaction which I've not at all accepted the changes. If they change the policies it was their problem not mine they've to provide me the service for free. I want raise a petition on BharatPe for cheating me.
            If we keep the amount for 15 days..
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              S
              shampa dutta
              Sep 19, 2022
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              Address: Kharagpur

              9th September bharatpay agent come to my shop and checking for loan interest rate and offered..I clearly said I didn't needed loan but he applied with out my permission and said time of varification call say that no needed loan .the same day I raise complaint bharatpay app and said they are working I raised complaint 3times but today I get loan but they are cut the areenger fees 2000rs .. which is totally fault by bharatpay agent and now I want foreclose the loan amount and want refunded 2000rs
              BharatPe customer support has been notified about the posted complaint.
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                V
                veerendra001
                from Saharanpur, Uttar Pradesh
                Sep 16, 2022
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                I am unable to complete my kyc in bharatpe its showing that your pan is not yours.please resolve the issue asap.
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                  V
                  Venkata Jaya Sai Narasimha Manohar Koppada
                  Sep 13, 2022
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                  Swipe Machine Charges

                  I was promised 0 rental and 0 transaction charges for using the BharatPe swipe Machine when I ordered the machine.Now, due to changes in their policies they're charging me around 2.065% per transaction which I've not at all accepted the changes. If they change the policies it was their problem not mine they've to provide me the service for free. I want raise a petition on BharatPe for cheating me.
                  If we keep the amount for 15 days...
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                  A
                  apulkit674
                  from Delhi, Delhi
                  Sep 12, 2022
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                  I close my credit card with Rs 0 due amount but bharatpe unable to issue the credit card NOC to me. Even more than 10+days there is no proper response.

                  Kindly issue NOC on my registered email id and as per RBI, credit card issuer have to close and provide NOC within 7 days else credit crd issuer will have to pay Rs500/day.

                  But still you are not issue the NOC to me. Even i donot have any due amount on your credit card.

                  Ticket id: 8455758, 9999396.
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                    J
                    [email protected]
                    Sep 12, 2022
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                    Re:- Credit of Payment to the recipient
                    Details attached
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                      G
                      Gajanand_6102
                      from Bengaluru, Karnataka
                      Sep 11, 2022
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                      Transaction Failed but Amount deducted at customer end.

                      Customers Card Was Swipe On Bharat pe swipe machine and the transaction failed at the pos machine but deducted form customers Accounts. One customer had credit card and another had debit card . both cards swiped on same day i.e. 16th August, 2022. Bharat pe not taking any action seriously and customer bank not taking any action seriously....
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                      B
                      bhyravi.n. doddahatti
                      Sep 11, 2022
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                      BharatPe speaker ( ph no [protected]) not working since delivery, delivered 10 days back, raised complaint multiple times but problem not yet solved, they r giving date after dates to solve the issue but not solving it, they will close the complaint ticket as problem resolved without actually resolving the problem.. pathetic service... very bad customer service, bad technical team... useless company...
                      BharatPe customer support has been notified about the posted complaint.
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                        B
                        Baljeet Kewat
                        Sep 11, 2022
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                        I have transferred 26500rs from bharatpe to my account but I have not received till now. I got a msg yesterday that I will receive it by 11 sept 12:00 pm. But still I have not received now the customer care person is saying please wait till tomorrow. I need it urgently as I have to give it to someone. It is impacted me
                        BharatPe customer support has been notified about the posted complaint.
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                          S
                          Sandip N. Mahajan
                          Sep 8, 2022
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                          Dear sir/Madam,

                          I am Bharatpe merchant customer, and joint Bharatpe club Memebership on 17 Aug 2022 worth 1499.00 INR.

                          After that i order Bharatpe speaker which is free to Bharatpe club members.

                          But i was charged 588.00 INR from my Bharatpe account.
                          Then after I complaint on Bharatpe ticket no. 9720809 & 9634001

                          From last 15 days Bharatpe customer care team closed Tiket No 9634001 without any clarification & Other complaint is show delayed.

                          Kindly do need full, For ref attached screenshots attached

                          Sandip Mahajan
                          XXXXXX8117
                          +2 photos
                          BharatPe customer support has been notified about the posted complaint.
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                            K
                            KiranKumar sanapathi
                            from Hyderabad, Andhra Pradesh
                            Sep 7, 2022
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                            I have made credit card transaction through swipe machine but the said transaction kept on hold.
                            I uploaded documents multiple times but they rejected without any reason.
                            This is intentional hold and they are enjoying the fund.
                            Kindly help me in this regard.
                            BharatPe customer support has been notified about the posted complaint.
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                              K
                              Khasimshaik
                              Sep 7, 2022
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                              Address: Vellampalli po maddipadu md prakasem dt

                              Not settled my amount
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                                J
                                Jay.7038
                                from Pune, Maharashtra
                                Sep 6, 2022
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                                Address: Pune hadapsar

                                I had submitited my aadhar card and Pan card and I got a mismatch and now I am not able to change it.The customer support is also the worst service they don't even give me the details and the correct information.They said Create a new account with new bank pan and aadhar we can't even delete u r account.And the agent also don't visit our shop they say send u r Qr code on Whatsapp.I had a query for Sbm card for transaction they said we will do it but u will be charged for 1500. The worst app I am using.
                                BharatPe customer support has been notified about the posted complaint.
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                                  S
                                  Surendersurender
                                  Sep 5, 2022
                                  Aug 12, 2023
                                  This thread was updated on Aug 12, 2023
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                                  Speaker deduction amount

                                  I am using bharatpe speaker. Your agent( Prashanth [protected]) said that there will no monthly charges on speaker.l, but later on amount of 125 is deducted every month. When I asked about this to ur executive they said that if i receive 50 transaction monthly 125 will be credited as cashback. But after two month o[censored]sage I havent got any cashback and got monthly charged two times. Now when I'm trying to call ur agent( Prashanth) he is not...
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