| Address: Malviya Nagar Delhi |
| Website: bharatpe.com |
Based on the account statement and transaction as I had checked and noted that the interest credited to my account is less than the interest earned and due.
During the audit of our company it was noted as follows:
1. As per the screenshot attached the interest earned is Rs.11167.88 but the interest credited to my account as per the downloaded account statement is Only Rs.9728.88 whereas per the earnings statement the interest earned is Rs27868.43. There are huge differences in the account statements. As per our calculation the interest due is Rs.13473.00
You are requested to explain the difference in calculation and reconcile difference.
2. We have been charged a fee of Rs.763.33 on withdrawal where as we have not requested for teh withdrawal. FUrther, As per the account statement made based on the swipe transactions carried out it is to be noted that on[protected] there is a balance of swipe transactions older than 15 days amounting to Rs.154604.47 but yet on forced withdrawal we have been charged Rs763.33.
This is completely unethical and incorrect. Your accounts are not reconciled and you are charging me an unwarranted fee. You are requested to credit the balance interest and Reverse the fee charged. If no proper response is received we shall be constrained to share the whole story to the Government Authorities including ED, Income Tax, GST, RBI. This has been our experience that you have a very bad help desk.
BharatPe customer support has been notified about the posted complaint.