BharatPe Complaints & Reviews

Hi,

I have paid four times to merchant due incomplete transaction from phone and gpay from ICICI bank.
Next day when i was checked with bank transaction history noticed money got deducted all four times, so immediately i was raised a complaint with phonepe and gpay and they told to contact merchant.
When i brought this issue to merchant, he is not ready to check on this and also not ready to give back money.

I was almost a victim of an UPI fraud and have reported it with cyber crime. This was on my ad in OLX on a sofa set.
The scammer sent me the UPI code of
bharat pe
.
The person was asking to scan his QR code and enter the pin. I am aware that if I entered the pin, then I would have lost 10k instead of receiving it. Reporting it so people do not face a fraud. I made a video of the whatsapp call through another phone. He was telling me that whatsapp calls are not recorded but I recorded it from another phone.

Sending you the screenshots for reference. The video is very heavy to send here. If you are keen to investigate this, please let me know and I'll share the video with you.

I already submit my kyc last 05 days back. But till machine not working, I continuesly call customer care from last 05 days but nobody resolve my issue. Kindly I request you please solve my issue earlier. Other wise please take your machine back & pay my refundable amount to my account.

Me kal Bharat pe card use Karke movie ticket book Kar Raha tha par Kisi error ki waja se cancel ho gya waha money refund success Dekha Raha h par bharatpe me show nhi Kar Raha please help

Swiping machine battery not working 1 &1√2hours battery low
And company e will ADD INSTANT SETTLEMENT CHEAT WITH ME NO ONE SWAPPING INSTANT SETTLEMENT TODAY

Bharatpe
मेने 24 September समय 3:08pm पर 4000 हजार रूपए invesment account टू bank account
में लेने चाहे पर अभी तक नहीं आए प्लीज मेरी मदद करें

Our time uses

Dear Sir

This is to bring to your notice that I have been following with the different dignatories of your organisation regarding my concern

Since I am not receiving any positive response, my hope lies with you only.

Sir how can a financial institution delay current A/c payments of a customer for so long.

Our case is that we installed Bharat Pe's Swipe Machine on 3rd September 2021 by your company's sales executive Faraz Alam and 1st card was swiped on 6th September 2021 but I am facing many problems on daily basis and there is no proper feedback or communication established by your company's executives as everyone is busy transferring my case to one another as visible in the previous mail trails.

So I request you to kindly assign a responsible channel or any employee who can handle my case and give solution as it is very difficult for me to explain my case to every new person daily

Regards

Rakesh Goel - [protected]
Shubham Goel - [protected]
(Priority Call Back Number)

Money was debited and shown successful message in his payment app but it is not credited or shown in bharatpe app, transaction id, utr details inhave with me .

I, shivam kedia, hereby inform you that
By fraud a sum of rs. 30000 has been debited vide upi - From my icici bank account no.[protected], kalakar street branch, kolkata.

The above fraud has happened thrice by debiting thrice amt 18000+6000+6000, today at 3pm, today 30/09/2021.

For proof I am submitting the sms recd from icici bank Ltd herein below-

"ICICI Bank Acct XXX016 debited for...

Dear sir or madam I am requesting you I'm not update anything in the bharat pe loan app your customer will come and he can updated still I don't want the loan please cancel that loan I am requesting you

Hi Team,

I have taken a pos machine from bharat pe September during which they have told me that I need deposit Rs.5000 as 1yime deposit. They have informed me that they will return the deposit amount whenever I wish to return the pos machine if I don't like their service.

Due to some technical reasons from Bharatpe end, none of the transaction was not allowed. So I decided to return the pos machine and last week your agent collected the machine and did not give any acknowledgement. Today only Rs.2232 was credited. Request you to please help in the return of the remaining Rs.2768.

There is no transparency in their working and no rules or guidelines in issuance of pos machine and no transparency in charging of transactions, I request you to take a complaint against them and request you to credit my remaining deposit amount and transaction charging which I have been incurred for me.

Please help!!!

Thanks,
Yuvraj
[protected]

They dont give any 20% off on electricity bill as said while purchasing club membership
They said me that the coupon will be applicable after 24hrs and then the merchant didn't even pickup my call
Membership is fraud and is of no use.
They do false sales i request all to not buy it

I got 30000 from bharatpe and my daily edi is 120. I couldnot pay daily edi during lockdown time. I owned a taxi that time. Now because of financial struggle i sold my taxi and now working as a driver. Still i am paying my edi but once in a week or two weeks collectively since i am getting weekly salary. The loan details are not visible in my app, they restricted me paying my edi through my gpay phonepe or bank transfer... the only way i pay my edi is through scanning their qr code in my mobile from any of my friends family or clients.. As i said they dont show my loan details either. Now they started to call to my contact list which is completly illegal. I just thoght bharatpe as genuine nbfc money lender and wont go this third rated way.. I am extremely disappointed by their actions.

For transaction settlement issues please contact registered mobile number

I'm trying to create a new merchant account in bharatpe. However while submitting the proofs, (pan card) it says the pan card is already linked to someother merchant account.
i called to customer care & told them that someone else is using my pan card on bharatpe without my consent and i asked them to take action. They simply replied stating "it cannot be changed". What the hell!!
someone else is using my pan details and these...

Loan application form rong 10000 loan amount 9 month start date 18/09/2021 but and date2031. 9month edi. And date18/09/2022. Not18/09 /2031

Mene 5000 investment me dale pr investment me nhi aye

An amount of Rs. 24500 on 7th September 2021 and Rs. 90 on 6 September 2021 has not been settled with our bank says the bank statement as attached below. According to BharatPe application the transaction had been settled but not received yet... the BharatPe customer care is responding us to wait for it for the last 12 days. No action has been taken till now.

Therefore, you are requested to kindly look into the matter and credit...

Dear sir
Bharat pe LOAN department last 10days regular harassment call your collection agency me and my family survive covid that's the reason I can't continue your LOAN payment I will complaint your CUSTOMER care department but no buddy help me that is ### way calling my relatives and friends and collection executive use abuse language this is not good please stop call I am complaint against your company I will otherwise I am suicide I am totally mentally disturb your calls this mail attached my husband

Meenu Gupta
[protected]
[protected]