BharatPe Complaints & Reviews

Register mobile.[protected], Bharat pe is holding my amount Rs 10000 more than a 15 days. Despite many calls and reminders they did not transfer my amount...
I have submitted all document..

Dear team,
please help, I am many times complaints but not solved
merchant name: PALCHA KAVITHA
shop name : KAVITHA KIRANAM GENERAL STORE
20, 000 (twise)rupees are hold in bharatpe app
please see attachments documents and solve the problem and release the money
TRANSACTION DATE 20/04/2021(TWISE)

MY REG.CONTACT NO. [protected]
email: [protected]@gmail.com

CARD HOLDER NAME: SHEKHAR PALCHA
SWIPE FROM CITY BANK CREDIT CARD
PLEASE SEE ATTACHMENTS FOR MORE DETAILS
DO FAST

Bharat pe is holding my amount Rs 10000 more than a month. Despite many calls and reminders they did not transfer my amount . I have noticed similar issue with other customers also.

Hello I received Rs 40000 on bharat swipe machine and I have submitted all the documents. I have call 100 times to the bharat pe but still I was unable to withdraw my money. No one can help me out for this so please help me Nd resolve it
Asad enterprise
Akhlaque aijaz ahmed khan
Registered mobile no [[protected]]...

Hello
I have been complaining on [protected]
That I am experiencing a fraud payments received on my A/c and now once they are settled they get automatically settled with remark of 0 rs settled and that received money happens to get vanished from my A/c.
I am feeling highly insecure since my amount is deducted without my consent.
And I don't know why but customer support is not able to solve this and without any action the case is marked solved.

Ridiculous and writting this email to draw your attention if not solved in 48 hours and if I face any financial loss BHARATPE WOULD BE LIABLE TO PAY ME MY LOSS OR THEFT AMOUNT.
And also will sue you at consumer court for fraud transaction and supporting to let this happen.

I Team

Apologies for using this portal for resolution but I'm sick & tired of following up with your Customer care team. I have been following up for last 15 days for my money but your team doesnt feels like responding to it. Everytime i call them & this is what is has been said " Give us 24 hours we will provide you the resolution", 15 days have already passed hearing this statement again and again but no solution no calls/confirmation...

I have swiped my sbi credit card, dated on 18/04/2021 of Rs 10000.
I am not able to withdraw that amount till date.
I have contacted them several times but of no use, send reminders but in vain.
Transaction id:[protected].

Bharatpe also collecting transaction charges for card swiping (around 1.75 % plus gst ).In their social media advertisement, transaction charge is free of cost.In the app they are showing swiping charge is 1%..

Which is correct ? why they are advertising zero transaction charge and misleading the customer.
No proper customer care to solve the issues and closing tickets without resolving the issue

Hi Team

Apologies for using this portal for resolution but I'm sick & tired of following up with your Customer care team. I have been following up for last 15 days for my money but your team doesnt feels like responding to it. Everytime i call them & this is what is has been said " Give us 24 hours we will provide you the resolution", 15 days have already passed hearing this statement again and again but no solution no calls/confirmation for the status and some times i get the call from your team pls provide the documents which have already been provided to the team on day one itself and this checked with one of your executive on call and he did looked the statment and confirmed that money has not been received in your account.

Now let me tell you what the whole scene - transaction dated 26/april/2021 amounting to INR 34500(INR24500+10000)
Below are the proofs :

Received Rs. 24500.00 from BALWINDER S O GOPI RAM R O GARHI on BharatPe QR. Details: bharatpe.in/txn~

Received Rs. 10000.00 from BALWINDER S O GOPI RAM R O GARHI on BharatPe QR. Details: bharatpe.in/txn~

After speaking to customer support several times they have given us the confirmation that the amount will be settled, below are the proofs:

BharatPe-Dear SHRI BALAJI JCB SPAR, We are still awaiting confirmation from your bank for your settlement of Rs. 34500. A complaint has been raised to the concerned department and we will ensure the amount reaches you within 24 hrs. https://bharatpe.in/settlements

Dear SHRI BALAJI JCB SPAR, We are awaiting confirmation from your bank on your BharatPe settlement of Rs. 34500. Dont worry, the settlement will be completed by 8pm. https://bharatpe.in/settlements

Dear SHRI BALAJI JCB SPAR, BharatPe has initiated your settlement of Rs. 34500 . It should reflect in your AXIS BANK account by 12 noon. https://bharatpe.in/settlements. But bharatpe account has not been credited into my bank account yet. Bank statement was already provided to them on the link they have given .

https://forms.gle/hNJ82FH4rvrNkBYL8

Several tickets has been raised for above mentioned complaint below are the tickets number:

#3575879
#3575747
#3579555
#3559309
#3535684
#3521063
But no solution has been made till date. Everyday i call and waste my 15 minutes and revert i get will process in 24 hours. You are requested to look into the concern and credit the amount in my account as soon as possible as it is pending from long. This gross negligence at your end is not acceptable.

[protected]
Thanks

Hello I received Rs 20000 on bharat swipe machine and I have submitted all the documents. I have call 100 times to the bharat pe but still I was unable to withdraw my money. No one can help me out for this so please help me Nd resolve it
Rk Enterprise
Registered mobile no [protected]
Jaipur

I ordered the bharath swipe machine on 2nd April 2021 by paying 5000 and I have cancelled the same on 4th April due to some reasons and I have opted for refund of my amount..they told that on 9th April u got the refund but I didn't get any refund therefore I called them and told that I didn't get my refund..therefore they told me to provide the screenshot of the payment and bank statement and I provided that also..daily I am calling 4-5 times a day they are simply telling within 24hrs your issue will be resolved please wait but more than 45 days has been over but still I didn't got my refund...they are simply telling that with high priority we have escalated this issue please wait and our back end team is working on that...but till now nobody has been responded to me and still I didn't get my refund amount and i lost my hope that i will get my refund back...so please help me out of this...
My ticket number is 3475336

Sir, with due respect we would like to inform you. Wrongly I had payment one Bharat pay account on dated 12.5.21 rs 55900/- but i can not no who is he. Please inform me who is he.
With regards,
Jagadis Chandra Patnaik,
Jeypore
Koraput
Odisha

I received payment of 10000/- on 30- Mar-21, but transaction showing under disputed, i have already submitted customer transaction statement and invoice but still no response. Many times call to customer care but no response.

My register no [protected] and complain no 3556056

Regards
Bhavna singh
[protected]

I had took 50k loan from bharat pe and have been paying the daily installment (edi).
Now due to lockdown my business is not running, so I decided to pre close my loan.
I had done this before also, but now when I tried repayment the page simply keeps on loading. Tried contacting the support but one week effort didn't work. They are putting 50rs interest on a daily basis. They have no other resolution also. This is exploiting customers by giving loan and they say low interest but will charge more than that.
They must be put with criminal case
Please help

My transaction Dtd. 9 th Feb 2021 of Rs.4700/- but not received yet. I was submitted bank statement many times. But not received yet.

Sir settelment show kar raha hai.par mere acount me paise nahi aye.please.mere paise dedo.aur contact karo.

Mene 19/4/2021 QR code se 2 payment receive ki thi jo bharatpe bale ne 20/4/21 ko settlement show kar di h lekin hamare account me abhi tak rs 10000 ki amount settlement nhi hui h 5 days to bank me Chakkar Katbaye bad me bole bank ki statement bhejo vo bhi bhej ab call kro to bol rhe h wait kro wait kro daily yahi bole dete h Bharatpe complaint no. 3434384
My mobile no [protected] yahi number bharatpe par register h

T Santosh [protected] my bharatpe hacked by someone it is not working ₹32000 is hacked please help me

I have made payment using your merchant code but the said shopkeeper refused to handover goods as payment was not reflecting in his bharatpe app.
After contacting your bharat pe customer care they say the said number is not registered with bharatpe so is this some kind of fraud!

I have initiated a transaction of Rs.40000 amount to bharathpe swipe, amount got debited from card, credited to the bharat pe account, raised chargeback request with bank, but the bank has confirmed that it has been reached to the beneficiary account, also contacted with bharathpe customer support, but they are helping, not even telling about transaction status and telling that we are not able to see that amount.

Requesting...

My shops name Naman Fashion, address Kolkata, west Bengal.i have been given a swipe machine order date: 03/04/2021 by Bharatpe app.after order i know Bharatpe service is not able able in my area.after that several times i give many request for cancel my order and refund my payment.but still today no one solve my issue.several time send me many link to provide my order details, but all links are Rong or fake.pls now solved my issue.my name is sk.md.lokman.mobile no [protected].shop name Naman fashion.