ADVERTISEMENT

[Resolved]  BharatPe — Payment not settled

An issue in the settlement of the swiped amount of 2, 10, 000/-. It has been 10 days there is no response whenever I call support there keeps telling me 24 hours for the first two days. Then onwards 48 hours now they started saying 72 hours. I have all the evidence of call recording. I don't have the option to reach management.
whenever I request to transfer the call to the manager, they keep the call on hold and no one attends and it gets disconnect.
If there is an issue and the transaction got failed there is no system to update the customer and the customer doesn't have option to track on the complaint status. The only option is to call support where we get the response "appoliges, sorry for the trouble, and we will get back in 24 hours."
+1 photos
Was this information helpful?
No (6)
Yes (27)
Jun 2, 2021
Complaint marked as Resolved 
my issue was not resolved by they marked as resolved
BharatPe customer support has been notified about the posted complaint.
Jun 02, 2021
Updated by hyderabad.agncies
I have not received the amount. but they are marking the issue as resolved.
Jun 02, 2021
Updated by hyderabad.agncies
They have marked it as resolved but I have not received the amount. now I am having doubt about this bharathpe company. is it a genuine company..?. they are holding my amount without settling for more than 15 days. I want to collect a penalty for my losses in my business because of this.
Complaint comments 
Share
Tweet

Comments

Money detected my Account, but not credited my bharath pay investment Account

लोन हप्ता भरलेला आहे

लोन का पेमेंट किया है पाच जून

ADVERTISEMENT
Amount not credited in my account

ALERT: You've spent Rs.1000.00 on CREDIT Card xx5712 at SHARMA GRAH UDYOG on[protected]:06:58:10.Avl bal - Rs.38503.00, curr o/s - Rs.17497.00.Not you? Call [protected].
Amount not credited in my account
Amount not credited in my account
My Issue was resolved after calling multiple people and posting on social media. But I lost the business due to a delay in settlement. they have charged me around 2% for settlement. If I settle the swiped amount after 15 days they will not charge. but my amount got settled after 16 days and they also charged transaction charges.

Two ways I am loss, there should be some charges reversal or penalty to delay in payments. and not updating any status for the actual resion.
Phone pe se mere ko bhartpe 200rs ka[protected] ko 8:30 time ko kiya abhi tak se payment nahi aaya hai

Balakrishna ainapuram
[protected]

Plz my money debit from my bank bt not credit to my bharat pay merchant I'd..

My loan documentation is failed

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    BharatPe
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    4%
    Complaints
    1142
    Pending
    0
    Resolved
    41
    BharatPe Phone
    +91 88 8255 5444
    BharatPe Address
    A-45, Corner Market, Malviya Nagar, New Delhi, Delhi, India - 110017
    View all BharatPe contact information
    ADVERTISEMENT