BharatPe — Shop Claim regarding

Dear sir,
This is to inform you regarding Shop insurance policy no.4017/[protected]/00. which was buy from Bharat Pay. And insurance company was ICICI LOMBARD GENERAL INSURANCE.
When I took policy from Bharat Pay, in category "GARMENT CLOTH SHOP".
Now At the time of claim wide claim no. MSC/[protected] From the ICICI LOMBARD GENERAL INSURANCE CO. we get reply that your policy is not covered under "Garment Cloth Shop".
NOW PLEASE REPLY OF THE ABOVE MATTER.URGENLY .
MY SHOP IS FINISHED IN FIRE.
I HOPE POSSITIVE REPLY, FROM YOUR END. HELP ME TO SETTLE MY CLAIM.
Please do not forced me to take necessary action.
Like to complain in Customer safety foram.