[Resolved]  Bharti Airtel — billing discrepancy

I, Sharath, had activated international roaming before going abroad in the month of November 2013. While was in Japan i received a message from airtel which said that i had received a call on 2-dec-2014 for duration of 3 hours. And call charges has reached Rs140000. 1st problem was i never received any call and 2nd was that call charges based on outgoing call rate. 3rd problem was that the bill said the call was from my number to my number which is impossible This discrepancy was immediately informed to airtel customer care visa email.but did not get any clarity regarding the problems. Their only reply was to pay the due amount. I also mailed the airtel nodal officer and appellate officer to get correct details but not reply from either of them.and then by april end my number wqs not active any more. And now again airtel has mailed asking for payment.
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Jan 7, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jul 17, 2014
Airtel Customer Care's response
Dear Customer (sharathnt),

This is with reference to your post dated 15 July 2014. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
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