Bharti Airtel — Service failure and technical issue on the first day of MNP

Address:Hyderabad, Andhra Pradesh, 500028

Very pathetic experience on the first day of activation. i have converted from docomo to airtel, services has been activated on my number, but network is nill.displays sim card registration failed.Im not able to do any transactions, since everything is corelated to that number. i missed all the calls from my clients, company, collegues and payment transactions got denied since i donot have the registered mobile number for otp.i could not transfer money to my counter part who is awaiting for money transaction to travel from one place to another, because of their worst service and they are asking for 6hours of time for issue resolution. because of this issue i faced lot of problems . they are speaking about 4g with this level of customer service.. my reputation at stake because of their service.they said they ll revert back in an hour and they didnot. when i called regarding the issue again, they again said it takes 6 hours. M Vamshi Krishna [protected]
Was this information helpful?
No (0)
Yes (0)
Airtel customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Mr. Krishna,

This is with reference to your post dated 10 November 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern

effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries

on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Dear Mr. Krishna,

This is with reference to your post dated 10 November 2015.
We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54508
    Pending
    0
    Resolved
    21960
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information