[Resolved] Bharti Axa — bharti axa general insurance policy not received.
H
heeru ahuja
from Hyderabad, Telangana
I bought a bharthi axa general insurance for my car last month on 28th june, 2019. I haven't received the soft copy yet despite numerous calls on their toll free number. I made a request 72 hours ago but no action has bee taken. The agent doesn't pick my calls or respond to messages.
Reference number:02476783
Transaction number:[protected]
Agreement id: 51624387fpv
Agent name:prateek
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Sep 6, 2019
Complaint marked as Resolved
Bharti AXA customer support has been notified about the posted complaint.
Verified Support
Aug 01, 2019
Bharti AXA Customer Care's response Dear Heeru, this is certainly not the experience we would want you to have. Could you please message us your policy number, along with your contact details? It will help us to take care of this for you.
Aug 01, 2019
Updated by heeru ahuja I dont have my policy number.
Contact number:[protected]
Email id-heeru.[protected]@gmail.com
Verified Support
Aug 06, 2019
Bharti AXA Customer Care's response Dear Heeru, we would like to inform you that the policy will be issued post positive inspection report. Request your cooperation to process further.
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Contact number:[protected]
Email id-heeru.[protected]@gmail.com