[Resolved]  Bharti Axa Car Insurance — Rejected claim stating i have to claim within 7 days and after 1 month my status is still under process

Address:

Pune, Maharashtra

my name is purushotham and claim number is F0390738, i met with an accident on 14 feb 2014 at pune railwaystation while i was going to my home town so i thought i will claim it once i will be back. when i claimed it taking my hyundai i20 to on kundhan motors, chinchwad march 1 week they said that claim must be within 7 days and the dent is existing at the time of insurance started. they even said that the report states the same and which is not and even i shared the photos of same photos insurance guy took. after rejection i took my car and later i again called bartia-axa customer care to know the status they replied me that status is still under process and they will definitly process it successfully. but still no reply and can i know is claiming under 7 days is mandatory if not then why u r fooling customers with false statements for rejection. number :[protected]