[Resolved]  Bharti Retail Ltd — Unprofessional and Unethical practice by EasyDay

Address:

Gurgaon, Haryana

Hi, I have recently purchased a Voltas AC from Easy Day store situated at Sohna Road, Gurgaon on 9 th Jun 2014 vide Regd Mobile # [protected]. I was told by the store manager that it will be delivered and installed at my place in Gurgaon itself on the same day i.e. 9 th Jun 2014. I agreed to purchase form EasyDay store because the store manager promised me that it will get installed on the same day at my place. The AC got delivered on 10th Jun 2014 and till now, it has not been installed. I never expect that Easy Day make false promises to their customers to meet sales target. I urgently need that AC for my father who is not well and its difficult for him to stay without AC. EasyDay never understand these things and just focus on your sale. The store manager should have informed me before sale that it can’t be delivered on the same day and installed only after three days. I would have purchased that AC from somewhere else. At least inform that it can’t get that installed on the day of delivery, I would have make my own arrangements to get that installed so that my father wouldn’t have to suffer in summers. This is clearly unprofessional and unethical practice that EasyDay is following. Thanks Hemant Kumar [protected]