[Resolved]  Bharti Retail — Discrepancy in Billing

Address:

New Delhi, Delhi, 110002

Hi,

This is to apprise you that today I have purchased few item from Easy Day Darya Ganj store and found discrepancy in the pricing.

I first bought Patanjali Mustard Oil and the MRP for this is Rs 125.00 and the Easy Day store charged me for Rs 135.00 once I noticed this, then they rectified then and there.

I have also bought Bambino Tomato soup in BOGO offer and the MRP for this is Rs 50.00 and they charged me Rs 55.00 and I am also enclosing the bills and the product MRP for your perusal.

We are regular customer of Easy day and generally we do not check the bills as the whole system is computerized, but this today when the guy at billing counter told me the MRP it catches my ears.

When I asked them to rectify the charges for Bambino Tomato Soup, they told me you have to buy it for Rs 55.00 or else it is not available for you.

I am not sure how many times they have thugged us in past as I mentioned earlier we do not check the invoice earlier. This is not the matter of Rs 5.00 but the matter of integrity.

Request you to kindly look in to this matter and keep me in loop regarding the action.

Thanks and Regards
Sushant Kaushal
Email ID: [protected]@gmail.com
Cell: [protected], [protected]
Date of Incidence : 6 March 2017
Place : Darya Ganj
Resolution : Compensation