Biba — I returned two outfits no refund for 1 and g voucher not working

Address:	Biba Apparels Pvt Ltd. 12th & 13th Floor Capital Cyberscape Sector-59 Golf Course Extension Road,Gurugram-122102 Haryana, India
Website:	Biba.com

I ordered two outfit and since there was a problem returned both .one refund came in G vocher which could not be used
Other no refund.
I have email and tried calling customer care endless times no response.