[Resolved]  Biba — Rude behavior

Address:

Biba, cinemall kota

Hey,
We went to your store in kota mall ( cinemall).
First of all, I bought something form ahluwalia mall ( your store in there ). As I went to change in that I didn't like anything. They asked us to change from gumanpura or cinemall biba store. So, we went to the cinemall biba store to see the collection. We liked a dress & some we didn't.
After sometime we thought of not exchanging the dress & to keep the previous one.
The salesman there was so rude after learning that. He said we shouldn't have wasted his time & that he was giving us some favour by allowing us to exchange the dress.
He was rude, arrogant, talked rudely with my mother. He is the store manager, Ranbir. I think.