Address: | 411013 | Website: | www.bigbasket.com |
I had placed my order on the 8th of May to be delivered on 9th May between 5 to 7.30 slot.
on 9th May I not recvd any call or product which I ordered. and very next day when I checked it online it shows delivered it to me. I called the customer care thrice but they unable to answer me too and also unable to handed over the person who over senior there.
The order was cancelled automatically and I got a call from Big Basket at 9.30 stating my order could not be delivered.
Post which I called the customer service, they just said sorry for the inconvenience and didn't nothing about it, when I asked to transfer the call to the senior the call was dropped.
very 2nd day again they rescheduled the delivery after lots of discussion and again in evening the same problem but this time they called me and say that the order cannot be delivered to you because o[censored]nknown reason.
What a cheap/bad experience I have faced I cannot explain
If any one from big basket reading this review would know what a bad experience. Was this information helpful? |
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