Big Basket — Cancel my order.. Even not refunded money according to their policies

Address:Bhopal, Madhya Pradesh, 462024
Website:www.bigbasket.com

Ordered is cancelled by company side due to some operational issues... And than i made call to customer care executive says that.. We wont be able to delivered today... So i say that dont cancel the order. Let the order be delivered tomorrow... They said.. Ok we will do.. But they didn't... And also as per their policy if the ordered is out of stock/cannot be delivered than 50% of total sum of products should be added as a compensation... But this also.. Doesnt happen... Really disappointed...
Apart from this... They always said. On messaging on social media .. We are just... Get in touch with you... Shortly... 26 hours gone still not contacted yet...
BIGBASKET... TOTALLY FRAUD COMPANY... EVEN THEIR POLICY IS JUST TO SHOWOFF...
just see the screenshot ... You get the real truth of their fake policies...
They even see my recent messages on fay.. But ignored them now totally
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